We have built a fantastic team here at The Mortgage Hub and we thought you should get to know us better. That is why we are launching a series of interviews with our staff. First and most brave is Elaine McDonagh. Find out what Elaine’s strengths on the job are, what she likes to do after work and more!
Tell us something about yourself and your role at The Mortgage Hub!
My role in the Mortgage Hub is to be first point of contact with our clientele. Booking appointment times, arranging viewings and negotiations on purchase offers. This ensures our clients get the purchase agreed at the lowest price possible.
What does a typical day at the office look like for you?
I liaise with Estate agents and solicitors, allowing our clients to concentrate only on finding the home of their dreams and leaving me to be there one and only contact through the lion’s share of the process.
What is your favourite part of your job?
Whilst I enjoy every aspect of my role, there is no doubt that negotiating is 100% my favourite and strongest point, I get a great deal of satisfaction working on behalf of a client and holding my nerve in a negotiation… my success rate in agreeing a lower price makes the next negotiation even more exciting!
What do you wish other people knew about The Mortgage Hub?
Since becoming a member of The Mortgage Hub team I can truly say I have never known a company that has a better customer ethos offering not only an exceptional and unique service but executing with absolute tunnel vision with the customer always at the forefront. I am delighted to be part of an ever expanding team and company and wear my Mortgage Hub Sales Manager title with complete pride.
How do you relax after work?
After an extremely busy and bedlam day in the Hub I like to relax with a (large) glass of wine and do nothing more exciting that put on Jammies and watch the box!
Finally, what would be the name of your autobiography?
My autobiography…. Mmmm … probably would be called…. ‘ Put your big girls pants on!’
is an independent mortgage advisor serving the greater Glasgow area. Whether you are planning to buy your very first home and need the right , or are looking to due to a house move or to growing family – we understand your journey is so much more than a financial process, it’s a journey to achieve your dreams, improve your lifestyle and achieve your true potential.